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Illness Management and Recovery / IMR-A16-3

Asking for Accommodations — Clinician dialogue

Guide a collaborative conversation about asking for accommodations while checking fit and participant choice.

15 minutes · Clinician script · Mental health professionals

Download printable PDFPreview / add to packet

Fictional example: Casey understands appointments better with a written summary.

Use within your training and assessment of readiness. Accommodations can reduce environmental barriers rather than demanding more endurance.

Invite and obtain permission

Offer: "Would it be useful to explore asking for accommodations using an ordinary or fictional example? We can adapt it, observe, or stop." Ask what the person wants from the conversation.

Elicit before teaching

Ask: "How does this show up, if at all, in your own words?" Offer this idea tentatively: Accommodations can reduce environmental barriers rather than demanding more endurance. Ask what fits and what does not.

Guide the task

Draft a request for written information, quieter space, flexible timing, or another personally relevant support. Ask for permission before giving an example. Use this fictional illustration if useful: Casey understands appointments better with a written summary.

Reflect and check accuracy

Reflect only what was offered: "I heard you describe ___. What did I miss?" Ask: What change would improve access to care or participation? Avoid assigning motives or interpreting silence as agreement.

Respond to a mismatch

If the person rejects the frame, say: "Thank you for correcting it. What would be more useful?" Return to their language or choose a different approach.

Close with agency

Ask which observation, question, or support request the person wants to keep. Confirm a manageable ending and appropriate follow-up; do not turn a tentative possibility into a homework obligation.

Prompts for this resource

  1. Readiness, permission, cultural context, and access needs to check:
  2. What change would improve access to care or participation?
  3. What would tell me to adapt, stop, or seek supervision?

Conceptual background

Illness Management and Recovery Evidence-Based Practices KIT — SAMHSA

Background on the approach only. Original exercises and wording are by More Than Therapy with AI assistance; the source does not validate or endorse these materials.

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